Returns Policy
Returns Policy:
If you are not completely satisfied with your purchase, we're sorry to hear that. However, simply contact us at [email protected] within 14 days of purchase, explaining the reason for the return. After agreeing the return of the item(s), send the item to us in its original unused condition.
Returned items should be unused and unworn (if applicable) and must be returned in original packaging with any enclosed documentation. We will issue an agreed refund on receipt, excluding the original delivery charge.
Please be aware:
Goods will only be accepted for return if an email is sent to us, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility.
Please also note we will refund an item if it is faulty, this is only if it is in its state that you received it. This also includes not washed. After a thorough check of the item. Please allow 7 working days for a refund to be processed.